This is startup and we have to work hard to sustain in this competitive environment. If it really tough for us when we receive cancellation request after payment is done with any of our payment gateway. They take a bit on every payment made through their portal.
To avoid any of such issue and loss, We will keep 3.5% of any paid amount as cancellation and processing charge if you are asking for refund.
This 3.5 % will be applicable on any amount we have to return you back which is paid via our payment gateway “Citrus” and “Paytm”. To know more write to us at [email protected] or call us at +911126182292.
You have 15 calendar days in the Gregorian calendar to return an item/s from the date you receive the item/s.
To be eligible under the return policy, your item must be unused and in the same condition that you received it. It should be in the original packaging as you received it.
Several types of goods are exempt from being returned. Unsealed equipment or devices cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
There are certain situations where only partial refunds are granted: (If applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card/debit card or original method of payment, within 45 days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: F-92/14, Munirka, New Delhi 110067
To return your product, you should mail your product to:
F-92/14, Munirka, New Delhi 110067.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over INR 5000, you should be using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.